Work with us

Position          Volunteer Coordinator

Start date             Immediate

Location               Melbourne CBD

Interested candidates should contact events@bicyclenetwork.com.au with a cover letter and two-page resume.

At Bicycle Network, we believe liveable places where people and physical activity is essential for a happy and healthy life—so we’re on a mission to make it easier for everyone to ride a bike, every day.

We’re looking for a passionate and people-focused Volunteer Coordinator to join our high-energy Events team. In this dynamic role, you’ll lead the charge in nurturing and growing our incredible volunteer community, helping us deliver events that people remember for all the right reasons. This role is defined as Part Time at 0.8 FTE.

1. Prime objective of the Volunteer Coordinator

To nurture and grow the volunteer program to deliver successful events that create memorable experiences for volunteers and riders

2. Where the Volunteer Coordinator fits in

The Volunteer Coordinator:

• Is a member of the Event team
• Reports directly to the Head of Events and is accountable to the Project Lead for each event.
• Has no direct reports
• Will work closely with the project leads, event coordinators, broader Bicycle Network team and our volunteers.
• is located primarily at the Melbourne Office.
  
  

3. Responsibilities of the Volunteer Coordinator

The key areas of responsibility of this position are:

• Volunteer Recruitment and Engagement
  • Attracting, recruiting and retaining volunteers for events and activations.
  • Building strong relationships and volunteers through effective digital and in-person communication
• Event Workforce Management
  • Serving as the Workforce Manager for our events, overseeing all volunteers logistics, including rostering, catering, accommodation, and support for the broader workforce, team and contractors
  • Ensure a positive and well-organised volunteer experience before, during and after events.
• Volunteer Office Coordination
  • Development and managing the event office Volunteer Program ensuring volunteers are well-placed and supported in administrative and operational roles.
• Administrative and Operational Support
  • Assist the events and other teams with various administrative and operational tasks/projects as required.
    
    

4. What success looks like

Your success will be measured by:

• Volunteer Targets – Successfully recruiting and retaining the required number of volunteers for each event.
• Volunteer Satisfaction – Achieving high volunteer satisfaction scores (measured via Net Promoter Scores and feedback).
• Efficiency & Effectiveness – Completing assigned tasks on time and within budget.
• Team & Cultural Alignment – Demonstrating Bicycle Network’s values and contributing positively to the team and organisational culture.

5. The key ingredients

Here are some things you’ll need to have or develop to succeed in this role:

• Alignment with Bicycle Network’s values – Leading by example and embodying the organisation’s mission.
• Flexibility & Adaptability – Adjusting to changing circumstances and responding proactively.
• Commitment to Learning & Development – Seeking opportunities to grow and expand your skills.
• Strong Communication Skills – Being open, honest, and tactful in interactions.
• Volunteer-first Approach – Understanding the needs, motivations, and experiences of volunteers.

Why work for Bicycle Network

• 6 weeks annual leave
• Bike Salary Packaging up to $5,000
• Bicycle Network Membership with full benefits
• Convenient work location (CBD), bike parking and EOTF
• Flexible working arrangements
• Join a high-performing, motivated, like-minded team, driven by our core values.

Interested candidates should contact events@bicyclenetwork.com.au with a cover letter and two-page resume.

Position          Community Engagement Facilitator

Start date             Immediate

Location               Melbourne CBD

Interested candidates should contact ride2school@bicyclenetwork.com.au with a cover letter and two-page resume.

Prime objective of the Community Engagement Facilitator

As a Community Engagement Facilitator, you will be at the forefront of delivering these programs, engaging directly with schools and communities across Melbourne and Victoria. This hands-on role requires frequent school visits, proactive planning, and confident program delivery.

Where the Community Engagement Facilitator fits in

• Is a member of the Community Engagement team
• Reports directly to the Community Engagement Manager
• Works closely with membership, events, rider services and partnerships teams to support their content needs
• Is located at Bicycle Network’s Melbourne office

Key Responsibilities

• Plan, coordinate, and deliver community engagement programs, including Bike Education sessions and ActiveMap workshops.
• Manage logistics, equipment, and transport for program activities.
• Engage with students, teachers, parents, and local councils to drive participation.
• Organise and lead school assemblies, parent Q&As, and outreach initiatives.
• Maintain accurate records, ensure policy compliance, and report program impact.
• Coordinate multiple projects, manage equipment setup, and deliver neighbourhood notifications.
• Travel across Melbourne and Victoria, with occasional overnight stays.
• Support major Bicycle Network events and collaborate across teams to achieve organisational goals.

Skills and Attributes:

• A passionate advocate for active travel and behaviour change
• Confident & Engaging – Comfortable speaking with students, teachers, parents, and
• Organised & Adaptable – Skilled in stakeholder management and juggling multiple tasks in a fast-paced environment.
• Proactive & Hands-On – Ready to spend more time in the field than at a desk.
• A Team Player – Collaborative and supportive of colleagues.
• A Clear Thinker – Logical, problem-solving, and decisive.
• Personable & Enthusiastic – Strong communicator, engaging diverse communities in person and in writing.
• Licensed & Capable – Hold a valid driver’s license and confident in operating larger vehicles.
• Detail-Oriented – Ensuring accurate program reporting and documentation.
• A valid Working With Children Check (or a willingness to obtain).

Why work for Bicycle Network

• 6 weeks annual leave
• Bike Salary Packaging up to $5,000
• Bicycle Network Membership with full benefits
• Convenient work location (CBD), bike parking and EOTF
• Flexible working arrangements
• Join a high-performing, motivated, like-minded team, driven by our core values.

Interested candidates should contact ride2school@bicyclenetwork.com.au with a cover letter and two-page resume.