Work with us

Position          Volunteer Coordinator

Start date             Immediate

Location               Melbourne CBD

Interested candidates should contact events@bicyclenetwork.com.au with a cover letter and two-page resume.

At Bicycle Network, we believe liveable places where people and physical activity is essential for a happy and healthy life—so we’re on a mission to make it easier for everyone to ride a bike, every day.

We’re looking for a passionate and people-focused Volunteer Coordinator to join our high-energy Events team. In this dynamic role, you’ll lead the charge in nurturing and growing our incredible volunteer community, helping us deliver events that people remember for all the right reasons. This role is defined as Part Time at 0.8 FTE.

1. Prime objective of the Volunteer Coordinator

To nurture and grow the volunteer program to deliver successful events that create memorable experiences for volunteers and riders

2. Where the Volunteer Coordinator fits in

The Volunteer Coordinator:

• Is a member of the Event team
• Reports directly to the Head of Events and is accountable to the Project Lead for each event.
• Has no direct reports
• Will work closely with the project leads, event coordinators, broader Bicycle Network team and our volunteers.
• is located primarily at the Melbourne Office.

3. Responsibilities of the Volunteer Coordinator

The key areas of responsibility of this position are:

• Volunteer Recruitment and Engagement
  • Attracting, recruiting and retaining volunteers for events and activations.
  • Building strong relationships and volunteers through effective digital and in-person communication
• Event Workforce Management
  • Serving as the Workforce Manager for our events, overseeing all volunteers logistics, including rostering, catering, accommodation, and support for the broader workforce, team and contractors
  • Ensure a positive and well-organised volunteer experience before, during and after events.
• Volunteer Office Coordination
  • Development and managing the event office Volunteer Program ensuring volunteers are well-placed and supported in administrative and operational roles.
• Administrative and Operational Support
  • Assist the events and other teams with various administrative and operational tasks/projects as required.

4. What success looks like

Your success will be measured by:

• Volunteer Targets – Successfully recruiting and retaining the required number of volunteers for each event.
• Volunteer Satisfaction – Achieving high volunteer satisfaction scores (measured via Net Promoter Scores and feedback).
• Efficiency & Effectiveness – Completing assigned tasks on time and within budget.
• Team & Cultural Alignment – Demonstrating Bicycle Network’s values and contributing positively to the team and organisational culture.

5. The key ingredients

Here are some things you’ll need to have or develop to succeed in this role:

• Alignment with Bicycle Network’s values – Leading by example and embodying the organisation’s mission.
• Flexibility & Adaptability – Adjusting to changing circumstances and responding proactively.
• Commitment to Learning & Development – Seeking opportunities to grow and expand your skills.
• Strong Communication Skills – Being open, honest, and tactful in interactions.
• Volunteer-first Approach – Understanding the needs, motivations, and experiences of volunteers.

Why work for Bicycle Network

• 6 weeks annual leave
• Bike Salary Packaging up to $5,000
• Bicycle Network Membership with full benefits
• Convenient work location (CBD), bike parking and EOTF
• Flexible working arrangements
• Join a high-performing, motivated, like-minded team, driven by our core values.

Interested candidates should contact events@bicyclenetwork.com.au with a cover letter and two-page resume.